Other fees and taxes
Location position
Location fees are charged at airports and train stations and other locations other than the Office.
Mileage and cost of overruns
The rental price includes mileage - 250 km/day. Mileage is calculated summarily for the entire rental period.
The cost of over mileage depends on the vehicle. The standard cost of mileage over the limit is 0.20 euros. Premium cars (BMW, Mercedes, Lexus, Mini) cost 0.40 euros.
At some stations, rentals can be made outside of normal business hours. We charge an additional fee for this service, subject to availability.
Flexibility during rental
As a flexible mobility partner, we are happy to adapt to your plans depending on availability. Please inform us of any changes to your plans during the rental period by calling +34 671 87 88 81 or directly at the office. If possible, our staff will make changes to the rental agreement.
In addition to the costs associated with the change (e.g. additional days/ different return location), we charge a flat fee of €5.00 for each process of changing the return date, return time or return location.
If you do not notify us of any planned changes to your lease, the following service charge will apply:
Flexible fare refund guarantee
For prepaid reservations, no refunds are possible in case of early returns.
Flexible deferred repayment option on both rates (pay later and pay now)
If you return the vehicle later than stipulated in the rental agreement, you may be billed for additional days corresponding to the rental extension. If you do not notify us of the rental extension, we will also invoice you € 29.00 for the extension service and the additional days.
Flexible return location for both rates (pay later and pay now)
If you return to a location other than that agreed in the rental agreement, you will be charged a service charge of €39.99 per flexible return location, unless you have informed us in advance of the change of location in the rental agreement.
All prices quoted are inclusive of VAT (subject to VAT being applicable).
For corporate customers with customized agreements, alternative pricing and rules may apply.